FAQs

Frequently Asked Questions

General Information

Availability & Waitlist

Before You Apply

To help make the application process as smooth as possible, please have the following available:

  • Government-issued photo ID
  • Social Security Number or ITIN (if applicable)
  • Income documentation
  • Current and previous landlord information
  • Employer information
  • Funds for the application fee
  • Information for all household members

Affordable housing applicants may need to provide additional documentation.

Leasing

Affordable Housing

Rental Requirements

Lease Information

Pets

Utilities

Parking

Resident parking is available. Reserved parking options may be available for an additional fee. Limited guest parking is available.

Amenities

  • Modern kitchens
  • Community gathering spaces
  • 24-hour emergency maintenance
  • Picnic area
  • Community garden

Move-In

Keys are provided after all lease documents are signed and required funds have been received.

Before receiving keys, residents must:

  • Provide government-issued photo ID
  • Provide proof of renter’s insurance with at least $100,000 personal liability coverage
  • Pay all required move-in costs
  • Establish a NorthWestern Energy account (if applicable)
  • Complete required affordable housing documentation

Maintenance

Routine maintenance requests may be submitted through the resident portal or leasing office.

Emergency maintenance is available 24 hours a day for issues such as no heat, major plumbing leaks, loss of water, electrical hazards, or fire/smoke hazards.

Community Policies

The Lookout is a smoke-free community. Short-term rentals (Airbnb/VRBO) are not permitted. Please contact the leasing office regarding grills, balconies, and other community policies.

Move-Out

Written notice is required as outlined in the lease. Security deposits are returned in accordance with Montana law, less any applicable deductions.

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